FAQs & Guide to On-Campus Living
For first-year students, living on campus is a new experience that can be overwhelming at times. Here are resources designed to support you and help ease the transition:
Frequently Asked Questions
Before you start packing, review our Frequently Asked Questions and learn about what you should bring.
2022-2023 Guide to On-Campus Living
The Residential Guide to Living helps you navigate policies and procedures on living in the residence halls and apartments. You'll find information about living with roommates, damage charges and visitation hours
Live Large in a Small Space
We know residence hall rooms are small, but with some creativity you can make them feel like home. Here, some of our students give their advice on how to make this possible to achieve maximum livability.
In the online housing application, you'll agree to the Housing Contract. This contract includes information about check-in/check-out dates, cancellation policies, and room changes.
If you are in need of a proof of residency, please email our office at firstname.lastname@example.org.
Submit a Maintenance Request
Campus residents that have emergency repairs such as broken water pipes, power outages, lock difficulties, or other safety/security hazards should immediately contact a Residence Life staff member. If you can't reach a staff member, contact University Police at 512-488-8444.
For routine repairs, fill out the maintenance request appropriate to the community in which you live:
- Basil Moreau Hall, Casa, & Jacques Dujarie Hall
- Edmund Hunt, Le Mans, & Johnson halls
- Teresa Hall
- Maryhill & Hilltopper Heights Apartments
NOTE: Apartment residents are responsible for replacing their own incandescent light bulbs (fluorescent bulbs are replaced by Facilities) and using a plunger to unclog toilets.
- St. André Apartments
NOTE: Apartment residents are responsible for using a plunger to unclog toilets.
These requests will be reviewed and submitted by your residence director. Facilities will not process requests sent to their office that do not come from Residence Life professional staff.
It is important to report minor problems before they become major problems. If a condition becomes worse because of failure to report the problem in a timely manner, residents may be assessed damage charges. Residents are asked to cooperate with the maintenance staff so repairs can be made as quickly as possible. The university reserves the right to enter an apartment to make needed repairs.
Renter's Insurance with Grad Guard
We are pleased to recommend GradGuard to help you protect your belongings with renters insurance! Read below for more information.
What is GradGuard Renter's Insurance?
GradGuard is a company that the university has partnered with to offer our students an optional College Renter's Insurance policy.
Am I required to have Renters Insurance?
St. Edwards does not assume any financial responsibility for the personal property of students. The university will not reimburse for any loss of personal property. All students are expected to obtain renters insurance, from a provider of their choosing, prior to move-in.
How do I sign up for GradGuard Renter's Insurance?
You will have the option to sign up during the housing application. If you opt in to the renter's insurance program, you will momentarily be routed to the GradGuard website. Upon completing their application, you will be routed back to the housing application.
Where can I learn more about GradGuard?
You can visit Grad Guard's FAQs to see their commonly asked questions and learn more about their company and product.
Storage & Moving with Storage Squad
The Official Storage and Shipping Partner of Residence Life at St. Edwards University – STORAGE SQUAD!
Students are encouraged to store and ship your items with Storage Squad over the summer or while studying abroad.
Here’s how easy it is:
- Make a reservation at Storage Squad
- Pick up FREE boxes and packing tape from centralized location on campus
- Pack and label your belongings
- Storage Squad meets you at your campus address and they place everything in their secure storage facility
- They ship your stuff domestically via UPS ground when and where you request
- Storage Squad delivers when your return to campus – it’s that simple!
Everyday Low Pricing
Cost is determined by the size of each item. Visit Storage Squad to use their price estimating tool.
Early Delivery to Residence Halls
The partnership with Storage Squad includes early delivery service at the start of the fall semester for students living in the residence halls. Imagine items delivered to your room before you arrive!
To reserve you space before they fill up, visit Storage Squad!
Linens and Care Packages with Dormify
Residence Life has partnered with Dormify, previously Our Campus Market (OCM), to provide students with a convenient, affordable way to purchase Twin XL sheets, bedding, storage solutions, and everything else you'll need for your new home away from home. Please visit dormroom.com/ste to start creating your new dream room!
Families can send their student a care package. From finals-related care packages to Valentine’s Day treats, Dormify provides a unique selection of gifts and care packages specially made for college students. Shop care packages at dormroom.com/STE!
If you would like more information regarding Dormify products or have a question/concern about an order through Dormify, contact their offices at email@example.com or send them a message at dormroom.com.
Work on Campus with Residence Life
Interested in working on campus? If you qualify for student work study, consider joining our team!
Residence Life student employment opportunities are available in the residential communities and our central office.
Behavioral Intervention Team
The St. Edward’s Behavioral Intervention Team (BIT) cares for students, faculty, and staff who may be in distress. Keep our community healthy and safe — learn how to report a concern, identify the behaviors of someone in distress, and become familiar with available resources.
Missing Student Protocol
If you have reason to believe that an enrolled residential student is missing, immediately notify the St. Edward’s University Police Department at 512-448-8444 or contact a Residence Life staff member.